Justin's Fine Jewelers is dedicated to bringing you a pleasant no-hassle online buying experience. 30 days money back guarantee. If for any reason you are not completely satisfied, please contact us and we will make it right.
Buyer will be responsible for the cost of shipping the item back. We cannot assume any responsibility for any item not returned to us in this manner. We cannot be responsible for loss or damage of return shipments. Refunds will be given back through the payment method you used to originally purchase the item, provided these guidelines are followed. Refunds will be given less shipping costs. Return Policy is voided if the item has been sized, modified, or damaged in any way.
The return policy is valid as long as the item, after being inspected, is in its original condition, free of wear and tear, free of scratches, free of damages, and free of alterations.
*There are No Refunds or Exchanges on Full Eternity Rings
Please contact us for returns and you will receive further instructions.
When returning an item, please include a copy of your invoice in the package. If one is not included, it may delay your refund significantly.
Here is our very SPECIFIC shipping/mailing instructions, if you did not follow these instructions, your mail will be returned, please be sure to fully insure your packages with signature confirmation.
1475 South Harbor Blvd. #A-1
Fullerton, CA 92832
You can trust that your order will be quickly processed and safely delivered.We offer shipping within the U.S. via USPS Priority Mail. For international purchases, we ship to most countries. Some products cannot be shipped to international destinations so please submit a message to us from the Contact Us page in order to discuss international ordering options.
Please be advised that Justin's Fine Jewelers is not responsible for any possible delays after order has been shipped as the courier is a third party entity that provides shipping options. Shipping time also varies depending on shipping location.
Shipping fee by Justin's Fine Jewelers does not include customs duties fees and taxes. Every country has their own way of calculating customs duties and you will need to check with your own country's shipping policies for the fees that will be charged when the item has arrived in your country's customs. You will be contacted by your postal services as to whether or not there is a fee and the costs of those fees. We will not be able to determine those fees nor will we pay for those fees.